Plus Support
Lead Whonix developer Patrick Schleizer can provide priority support and consultation for anonymity, privacy, security, data security, Whonix.
Priority Support
- The higher the payment, the higher the customers internal priority.
- The higher the customers internal priority, the quicker and more comprehensive replies can be expected.
- Terms and conditions may change.
Work samples verifying the quality of support is demonstrated in public Whonix forum activity
. Upon request, answers can be provided in private to clients. Several communication channels are available for client convenience: email, forum. On request depending on priority also instant messaging.
Solution Probability
There is no guarantee that a solution can be found for every issue. Prior experience suggests problems related to the wide range of topics already covered in the Documentation have a higher chance of resolution, and within a shorter time frame. That said, other topics may be referred as well; get in touch for further advice (see contact details below).
Billing
Charge backs are not possible. For payment options, see Payments.
Special Client Proposals
See Professional Support.
- email: adrelanos@riseup.net
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Priority Support Categories
Patrick Schleizer can provide professional support in various IT domains, including but not limited to:
- Computer security engineering and education.
- Linux distribution maintenance.
- Qubes OS (computer security by compartmentalization).
- Online privacy.
- Project coordination.
- Threat modeling. [1]
- Community management.
- Cooperation with other software projects.
- Documentation writing.
- User support and education.
- Basic website administration using common web applications.
- Scandal prevention. [2]
- Build automation script engineering.
- systemd unit files.
- Shell scripting.
- Instruct users to provide debug output for shell scripts. [3]
- Debian packaging.
- Debian APT repository management.
- Debian package dependencies issues analysis. [4]
- Linux sysadmin tasks. [5]
- Licensing compliance.
- Debian machine readable licensing.
- Release maintenance: freeze, build, sign, upload, support, and hot fixes.
- Reviewing user code and documentation contributions.
- Contributor coordination.
- Upstream project bug reports.
- Review of python and ruby code.
- git.
- gpg / gnupg / OpenPGP / signify / codecrypt.
- 2FA (Two-factor authentication), YubiKey, Linux PAM (Pluggable Authentication Modules), SSH with smartcard, fingerprint, "Google Authenticator"
- Spam reduction: moderating mailing lists, forums, and wikis.
- Network mirroring.
- Mediation. [6]
- Computer maintenance and education.
- Blog posts. [7]
- iptables firewalls.
- inotifywait.
- Marketing.
- Continuous Integration (CI).
- proposals, protocols, RFCs
- See also portfolio / github profile.
- What we do
Footnotes:
- ↑ One example can be found here.
- ↑ This cannot be guaranteed, but there has been no bad press or posts pointing out any scandals, misinformation or inappropriate behavior by the Whonix team.
- ↑
https://forums.whonix.org/t/doing-dist-upgrade-just-bricked-my-whonix/9025/9
- ↑
https://phabricator.whonix.org/T921#18652
- ↑ To oversimplify it, Whonix is a collection of shell scripts, package selections and configuration files.
- ↑ For example, contributions to mediating the stale /etc/bash.bashrc.d implementation dispute - https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=675008#72
- ↑ Technical and other content may require minor edits to meet specific editorial standards.